From click
to dirt.
Four simple steps. You always know what's happening and where your bike is.
ORDER STATUS / TYPICAL JOURNEY
Four
Four
steps.
Tap a step for the detail.
PAYMENT
Pay by card.
Pay by card.
Securely.
Check out on the product page. Your order confirmation, with model, colourway, price and delivery address, arrives by email the moment you pay.
AT CHECKOUTCredit or debit cardProcessed securely by Stripe. Your card details go straight to Stripe and never touch our systems. Any card protection depends on your card provider's terms.
ON REQUESTBank transferContact us and we'll send a written order with the RIDE79 business account details.
We will never ask you to pay into a personal bank account.
Delivery,
honestly.
We'd rather give you a realistic window than a promise we can't control.
4–10Business days, approx.1–3 business days processing, then 3–7 business days tracked delivery. An estimate, not a guaranteed date.
UKWarehouse dispatchFulfilled from the UK warehouse, sent direct to you.
£0UK mainland deliveryIncluded in the price. Highlands and islands, Northern Ireland, Isle of Man, Scilly and Channel Islands aren't covered — contact us and we'll confirm if we can deliver and any extra charge.
TRKTracked courierWe pass your tracking details on as soon as we have them.
WARRANTY & PARTS
12 months.
12 months.
One contact.
Both Falcons come with a 12-month limited manufacturer warranty. If something goes wrong, you contact RIDE79 and we manage the claim with 79BIKE. Cover is subject to 79BIKE's full warranty terms.
Request warranty or parts help → Full warranty terms: what's covered, what isn't, how to claim →COMPONENTCOVER
{{ c }}12 MONTHS
Genuine partsTell us your model and what you need; we source genuine 79BIKE parts for you.
Help diagnosingSend photos or video of the issue and we work through it with you and 79BIKE's technical team.
Off-road onlyFalcons are not road legal. Ride on private land with permission and always wear full protective kit.